Since the beginning of the companies’ relationship in 1998 – the year Proseal was founded – Proseal has established itself as the UK’s leading manufacturer of tray sealers. This recently culminated in the company winning the Queen’s Award for International Trade 2018.
During the same period, LC Automation has grown to become one of the UK’s leading technical distributors of automation, control and safety products. The company supplies Proseal with a range of electrical components from PLC’s, servos’ and a.c. Inverters, to sensors, power supplies and even the cables.
“LC Automation supplied the Mitsubishi components for our very first machine, the Proseal PR30, and we’ve been using them ever since,” explains Steve Ballantyne, Purchasing Manager at Proseal. “Their first-rate service and innovative components are essential to the smooth production & consistently high standard of our products – we count on them to continue delivering our leading-edge Proseal machinery.”
An important benefit of the relationship is that LC Automation is fully integrated into the Proseal supply chain, receiving a regular forecast of their machine requirements. This allows LC Automation to predict usage and ensure the components are always available when required, meaning there is no disruption to Proseal’s production schedule. In addition, Proseal receives expert technical support on all the products it purchases from LC Automation with additional support from a Key Account Manager.
“LC Automation plays a vital but unsung role in what we do, and as we mark 20 years of partnership, we’d like to take the opportunity to thank the company for their continued excellent service,” says Steve Ballantyne. “We look forward to the next 20 years of working together, which I am sure will be even more successful!”
“On behalf of everyone at LC Automation I would like to congratulate the Proseal team on 20 successful years and winning the Queens Award to Industry. I believe Proseal’s success is down to three factors; excellent customer service, outstanding engineering which meets customer needs and just being nice people to deal with,” says Malcolm Chadwick, Managing Director of LC Automation.