Service 24/7

Proseal has gained a reputation within the food industry for its exceptional machine service, offering the extremely reactive service department running 24/7 365 days a year. It is greatly supported by our worldwide agents to ensure wherever our machines are, we can do as much as we can, as quickly as we can.

Our customers' needs are our paramount priority and our whole business is centered around this. We understand the importance of minimising disruption to production, so if a problem does occur, we react quickly and efficiently.

With our in-house manufacturing capabilities we are able to be extremely reactive to our customers’ needs. A dedicated spares team at each Proseal site is able to help identify and often despatch parts on the same day, sometimes in a matter of hours.

For urgent requests please use the numbers below to call the team directly:

Proseal UK +44 (0)1625 856 600
Proseal America +1 804 447 9038
Proseal Australia +61 (0) 3 9397 0955

You can see a full list of our Global Locations here.

Service and Parts

All our automatic machines benefit from a comprehensive twelve months parts and labour warranty and service back-up facility.

Our service department carries a complete range of spare parts offering our customers a same day dispatch service.